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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ravinesh Raj

September 27, 2024

5  out of  5
rating by Ravinesh Raj
"Very helpful and understating"
We responded:
"Thank you, Ravinesh! I'm glad you found our service helpful and understanding. We appreciate your feedback and look forward to assisting you with any future needs. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Editha Naranja

September 11, 2024

5  out of  5
rating by Editha Naranja
"I walked in one day to ask help about my auto insurance. Monique Ambers was nice and very helpful , approachable . I even got my home insurance with them too . Her team are great !"
We responded:
"Editha, thank you so much for your kind review! I'm glad I could assist you with your auto insurance needs and that you chose to get your home insurance with us as well. It's wonderful to hear that you found our team approachable and helpful. We're here to help with any future needs or questions you may have. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Rejonah Faciane

August 12, 2024

5  out of  5
rating by Rejonah Faciane
"Monique Amber‘s and her team are always helpful and kind. Golden!!!!"
We responded:
"Hey Rejonah, Thanks a bunch for the awesome review! I'm so glad you find our team helpful and kind. We’re always here for you! - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Spiritually Intuitive Sista

August 10, 2024

5  out of  5
rating by Spiritually Intuitive Sista
"I am so grateful to Monique, Mercedes, Sarah and the family at Monique Ambers office. I've never had an insurance company that actually knows my family, treats us like real people and not just another client. Last year's rainy season tough on my family several accidents and they literally helped us through each one. No question is ever unanswered and if I ever call stressed out when I get off the phone I'm ALWAYS at peace."
We responded:
"Hi! Thank you so much for your kind words! I'm really happy to hear that our team, including Mercedes and Sarah, could support you and your family, especially during last year's rainy season. It's great to know that we could help you find peace during stressful times. We're always here for you whenever you need us! - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Lea Nailah

August 9, 2024

5  out of  5
rating by Lea Nailah
"Monique, Monica, and Mercedes are the best! Professional, Compassionate, and Efficient; they get the job done and have immediate solutions to your inquiries/concerns. Love them and happy to be back! 💗NailahLea"
We responded:
"Hey NailahLea, Thanks so much for your awesome review! I'm glad to hear that Monique, Monica, and Mercedes were able to provide you with professional, compassionate, and efficient service. We're happy to have you back! If you need anything else, we're here for you. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Thim Khemvisay

August 9, 2024

5  out of  5
rating by Thim Khemvisay
"They are awesome here! Always a great experience with the staff. They are always pleasant and kind when communicating updates and changes within my policy."
We responded:
"Thim, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Luis cares a lot about our customers."
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Jas R

August 9, 2024

5  out of  5
rating by Jas R
"I switched over to Monique from another agent through State farm. She has gone above and beyond, as her staff has as well. I think I've probably put them through a lot of annoying situations and they are always patient and there. I've even had situations that weren't necessarily my fault, But they were right on top of getting everything fixed for me and making it easy, especially when dealing with all this can be stressful. Yes, insurance is not the cheapest right now but at least you know you're in good hands with State farm and that they cover way more than most other insurance companies do, so what you're paying for is worth it. But when you deal with Monique and her staff, You will be taking care of above and beyond."
We responded:
"Hey Jasmine, Thanks a lot for your awesome review! I'm so glad to hear that you feel well taken care of by our team. We always aim to make things as stress-free as possible, especially in tricky situations. Your kind words about our service mean a lot to us. If you ever need anything else, we're here for you! - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Carrie Hopping

July 19, 2024

5  out of  5
rating by Carrie Hopping
"I am very happy with Monique Amber's office. Monique caught some things in my policy that the previous agent didn't. Mercedes is very helpful and knowledgeable... been with them for years and don't plan on leaving anytime soon"
We responded:
"Hey Carrie! I'm so glad you're happy with our office! It's wonderful to know that Mercedes has been so helpful and knowledgeable. We appreciate your loyalty over the years and look forward to continuing to serve you! If you ever need anything, don't hesitate to reach out. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Dyamond Johnson

June 28, 2024

5  out of  5
rating by Dyamond Johnson
"I just want to say thank you to Mercedes for making this experience and process extremely fast and easy. She educated me on my best options for my situation, and I am just grateful and at peace with my decisions. Mercedes is a true asset! I do hope she is recognized for her thorough sessions and how much she is truly able to ease the anxiety of this process. Thank you AGAIN ma'am! I will tell anyone who listens about this experience !"
We responded:
"Dyamond, your feedback is truly appreciated! We're thrilled that Mercedes provided you with a fast and easy experience, guiding you through your best insurance options. We're grateful for your kind words and look forward to assisting you further. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Louis Braga

June 18, 2024

5  out of  5
rating by Louis Braga
"Monique Ambers is absolutely amazing! I’ve been working with her for almost 4 years and she has single-handedly kept me a State Farm customer. I previously was team AAA, but after being assigned to her, I just don’t think I can have it any other way! She is always responsive and super proactive. I only ever need to share with her the issue or question I have and she always replies with a solution. She’s also very personable and friendly and I almost mainly communicate with her via text. You can tell she is just a genuine soul and that helping people truly matters to her. Thanks Monique. For everything you do!"
We responded:
"Louis, I am ecstatic to read your review! I am pleased to have kept you as a satisfied State Farm customer for almost 4 years. Your kind words about my responsiveness and proactive approach mean a lot. I am grateful for the opportunity to assist you and look forward to continuing to provide top-notch service. Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Jose Ildefonzo

May 31, 2024

5  out of  5
rating by Jose Ildefonzo
"Mercedes did an excellent job! She was very kind, patient, and was able to answer all my questions. She really put my mind at ease, and I would highly recommend!"
We responded:
"Jose, thank you for letting us know you had a fantastic experience with Mercedes! She will be elated to know that her kindness, patience, and knowledge truly shined while assisting you. It's rewarding to know we have put your mind at ease and appreciate your recommendation. If you have any more questions, feel free to contact our office anytime! - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Kay Bierman

May 23, 2024

5  out of  5
rating by Kay Bierman
"I have been with State Farm Insurance for 67 years. In those 67 years I have only had two representatives, one in Illinois and one here in California, keeping me informed and patiently guide me through appropriate coverage. Thank you State Farm☺️"
We responded:
"Kay, I'm ecstatic to hear about your 67-year journey with State Farm Insurance and the exceptional service you've received from our representatives in Illinois and California. We're pleased to have guided you through appropriate coverage and appreciate your loyalty. Thank you for choosing State Farm! - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Joy Powell

May 15, 2024

5  out of  5
rating by Joy Powell
"Best experience! Friendly, knowledgeable, and very attentive! Thank you for all you've done for me over the years."
We responded:
"Joy, your review means a lot to us! Providing exceptional service is our priority, and I'm grateful for your continued trust in our office."
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Jolene Hernandez

May 4, 2024

5  out of  5
rating by Jolene Hernandez
"Agent Monique and Monica are great to work with, very kind, and knowledgeable."
We responded:
"Jolene, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
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Melanie Walthour

May 1, 2024

5  out of  5
rating by Melanie Walthour
"Great place! Been with State Farm for many years. Always a great experience. Mercedes was very fast and efficient and was able to switch my coverage over to my new vehicle in just a few minutes. Such a pleasure to be able to call and get a live person. Thanks State Farm,"
We responded:
"Thank you for your feedback, Melanie. We appreciate your loyalty to State Farm over the years. And we're pleased to hear that Mercedes provided you with fast and efficient service in transferring your coverage to your new vehicle. - Monique Ambers - State Farm Insurance Agent"
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clover kerwin

April 30, 2024

5  out of  5
rating by clover kerwin
"Very helpful and insightful! Thank you again Mercedes for taking the time to answer all my questions I’m so appreciative!!"
We responded:
"Thank you for the review, Clover! We are happy to hear that Mercedes was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Monique Ambers - State Farm Insurance Agent"
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Felicia Sellers

April 29, 2024

5  out of  5
rating by Felicia Sellers
"Working with Mercedes was incredibly easy! I was ELATED to not have to spend soooo much time figuring everything out! She's very educated in what she does and made the entire process enjoyable ! Thank you AGAIN!!!"
We responded:
"Thank you for the five stars, Fecilia! And thank you for the praise for Mercedes! Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
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John Cummings

April 26, 2024

5  out of  5
rating by John Cummings
"I've had my insurance through this office for 30 years when I got a Mustang. They are always quick to respond and helpful."
We responded:
"John, thank you for choosing Monique Ambers State Farm! Your satisfaction is our top priority, and we're here to provide reliable insurance coverage tailored to your needs."
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Cecil Autry

April 25, 2024

5  out of  5
rating by Cecil Autry
"Great snd knowledgeable agency that responds quickly to inquiries. Awesome at anticipating concerns and initiating contact."
We responded:
"Cecil, it makes us happy to know that we were able to help you with your insurance needs. Contact us anytime if you ever need anything. - Monique Ambers - State Farm Insurance Agent"
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Dawn & Pat Robinson

April 24, 2024

5  out of  5
rating by Dawn & Pat Robinson
"Monique Amber’s State Farm Agency has been by far the most positive, helpful and knowledgeable staff we have had the pleasure of working with for all our vital insurance needs. Ms. Mercedes Sellers is the perfect example of an associate who listens, offers professional advise and provides us the best possible solutions and opportunities. Thank you as always!"
We responded:
"Hi Dawn & Pat! We are grateful to hear your generous feedback about Mercedes! She is an exceptional asset to our team, and is always doing her best to create a seamless experience! We thank you for taking the time to share your experience with our team, and hope to see you again soon! - Monique Ambers - State Farm Insurance Agent | Sacramento, CA"
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Anne Goodwin

April 4, 2024

5  out of  5
rating by Anne Goodwin
"I reviewed my coverages with Mercedes. She was very knowledgeable and made me feel like I have adequate coverages."
We responded:
"Thank you for the five-star rating, Anne! I'm pleased to hear that Mercedes provided you with knowledgeable guidance and ensured you have adequate coverages. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Scott S

March 25, 2024

5  out of  5
rating by Scott S
"Very responsive, friendly and helpful answering my policy questions."
We responded:
"Thank you for the glowing review, Scott! We are delighted to hear that you found our team to be very responsive, friendly, and helpful in answering your policy questions. Providing excellent service is our top priority, and we are thrilled that we could assist you. Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Cheryl K

March 23, 2024

5  out of  5
rating by Cheryl K
"I’ve had both home and auto insurance through this agent for several years. She and her staff are very helpful and professional. They provide important updates as needed and are very easy to talk with. I highly recommend this agent and her office."
We responded:
"Wow, Cheryl! Thank you for your glowing review of our home and auto insurance services. We are thrilled to hear that you find our team helpful, professional, and easy to talk to. Providing important updates and excellent customer service is our top priority, and we appreciate your recommendation. We look forward to continuing to meet your insurance needs for years to come. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Diego

March 15, 2024

5  out of  5
rating by Diego
"Monique's office is awesome, so helpful and efficient!!!"
We responded:
"Diego, we are thrilled to hear that you found our office to be awesome, helpful, and efficient! Our team works hard to provide top-notch service to all our customers, and we are grateful for your kind words. Thank you for choosing us to assist with your insurance needs. Monique Ambers - State Farm Insurance Agent, Sacramento, CA"
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Angel

March 15, 2024

5  out of  5
rating by Angel
"Working with Mercedes, my State Farm agent, was such a fantastic experience! She was extremely helpful, knowledgeable, and made sure I had the perfect coverage for my needs. Her customer service was top-notch, and she went above and beyond to address all my questions. I highly recommend Mercedes for all your insurance needs!"
We responded:
"Thank you, Angel, for sharing your experience with Mercedes! We're pleased to hear that you found her assistance to be extremely helpful and knowledgeable. We believe in providing high-quality customer service, and we're glad Mercedes went above and beyond to address all your questions. Your recommendation means a lot to us and we're here to help with all your insurance needs in the future. - Monique Ambers - State Farm Insurance Agent, Sacramento, CA"